Core Technology Partners have management responsibility for delivering on the range of services that our customers select from this Service Catalogue. These services include;
- Infrastructure support essential for the delivery of the stated services
- Day to day management of the agreed managed infrastructure
- The required toolsets, processes and people necessary to deliver the committed service levels
- Proactive monitoring and maintenance of all components of the managed environment, ensuring both availability and quality of service.
Core managed services enable Core Technology Partners to play an important role in the effective management and use of customer IT environments and the information held within. This assistance is provided in line with our customer’s business policies, directions, internal demand and related industry trends.
Core managed services consists of a number of customer selectable service modules, underpinned by the Core services module. This includes all core services and functions necessary to provide and support the overall Core managed service modules.